Zoho SalesIQ’s Summer 2026 release introduces Zia Agents — autonomous AI that handles customer conversations end-to-end, pulls data from your CRM, and escalates with full context. Here is what Indian SMEs need to know about this shift from chatbots to agentic AI.
Category: Business Automation
Zoho CRM’s 2026 updates — Workqueue, Zia Smart Prompts, and AI-driven CPQ — are reshaping how Indian sales teams manage their day. Here’s what’s changed and what to configure first.
Zoho RPA, now part of Zoho One in 2026, gives Indian businesses a native way to automate repetitive digital tasks without code. Here is what it does, where it delivers fastest, and how to implement it.
Zoho’s Own AI Model Is Live: How Zia LLM and the Agent Marketplace Are Changing Business AI in India
Zoho has launched Zia LLM, a proprietary AI model in three sizes, alongside a full Agent Marketplace with 25+ ready-to-deploy agents. Here is what Indian businesses on Zoho need to know about running AI that keeps their data on their terms.
Zoho Zia Agents have moved beyond chatbot-style AI to become autonomous digital workers capable of running multi-step business processes end to end. Here is what Indian enterprises need to know about deploying them effectively in 2026.
When Zoho quietly unveiled Nathu La in June 2026, most of the coverage focused on the hardware engineering story. That is a fair starting point.
Indian FMCG companies face complex distribution challenges with data scattered across spreadsheets and WhatsApp. This guide shows how Zoho’s connected suite automates distributor management, field sales, inventory tracking, and order fulfilment — giving operations heads real-time visibility across every channel.
For mid-size manufacturers in India, the pressure to deliver faster, leaner, and with fewer errors has never been greater. Rising input costs, customer expectations shaped
Indian businesses are replacing costly custom development and generic SaaS with Zoho Creator. Build field apps, approval workflows, client portals, and inventory systems — deployed in weeks, not months, with full Zoho ecosystem integration.
Discover how Zoho’s AI tools — Zia, AI-assisted analytics, and intelligent automation — are cutting manual work and accelerating decisions for mid-market Indian companies.
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